WHAT WE DO
Our Services
We provide a steady and consistent supply of clean water to households, businesses, and institutions across Ndagani and its surrounding areas. Our network is designed to minimize interruptions and meet the growing demands of our community.
Our advanced billing policy system ensures accurate measurement of water usage, offering transparency and fairness in billing with easy payment process. We provide detailed monthly statements to help you track your consumption and manage your costs.
To ensure uninterrupted service, we invest in the regular maintenance of our pipelines, storage tanks, and pumping systems. We also expand our network to reach underserved areas, bringing water closer to more homes and businesses.
We prioritize your health by conducting regular water quality testing and treatment. Our systems are designed to meet or exceed international water safety standards, ensuring that every drop you receive is safe for consumption.
We make it easy to join our network. Whether for irrigation, residential, commercial, or institutional use, our team provides quick and efficient water connection services to get you started. Tis is done wit ease without being conned.
Our dedicated customer service team is available to assist with inquiries, address concerns, and resolve issues promptly. We aim to provide a smooth and hassle-free experience for all our members.
Our Recent Project
Completion Date: 01/06/2025
Objective: To expand our service coverage to underserved areas in Ndagani and its surroundings.
Impact:
- Added 10 kilometers of pipeline, connecting over 500 new households to our water supply network.
- Improved water access for schools, health centers, and small businesses in remote regions.
Completion Date: 24/12/2024
Objective: To enhance accuracy and transparency in record management and billing.
Impact:
- Installed an ERP system to all our computers and over 400 member phones for real-time monitoring.
- Improved billing accuracy and reduced disputes by 80%.
- Gained valuable insights to roll out website to enable our members to get information.
Completion Date: Ongoing
Objective: To ensure the reliability and longevity of our water supply systems.
Impact:
- Replaced aging pipes in high-demand areas, reducing leakage by 25%.
- Upgraded storage tanks to increase capacity by 20,000 liters.
- Minimized service disruptions and improved water pressure for end-users.